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Frequently Asked Questions
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What types of vintage watches do you offer?At Second Hand Supply Co., we curate a diverse collection of vintage watches, including classic mechanical timepieces, elegant dress watches, stylish chronographs, and iconic vintage brands. Each watch is carefully inspected for authenticity and quality, ensuring you receive a genuine piece of horological history.
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How do I know the condition of the watches?We provide detailed descriptions and high-resolution images of each vintage watch in our collection. These descriptions include information about the watch's condition, including any signs of wear, restoration, or servicing. We believe in transparency, allowing you to make an informed decision before making a purchase.
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Is there a warranty on your vintage watches?No, we don't offer any warranty on our vintage watches. If for some reason you feel that you've received a watch that is broken, we can provide a pre-paid shipping label for a seamless return within 30 days of purchase.
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How do I place an order?Placing an order is simple! Browse our collection, select the watch you love, and click "Add to Cart." Follow the easy checkout process, where you can review your order, enter your shipping information, and make a secure payment. Once your order is confirmed, we will keep you updated on its status via email.
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What payment methods do you accept?We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer secure payment through PayPal for added convenience and buyer protection.
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What if I have issues with my order or need further assistance?We're here to help! If you have any issues with your order or need assistance with anything related to your purchase, please don't hesitate to contact our customer support team at info@secondhandsupply.co. Our dedicated team will assist you promptly and ensure your satisfaction with your Second Hand Supply Co. experience.
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How can I track my order?Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package in real-time. You can use this information to monitor the status and estimated delivery date of your order.
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How much is shipping?Shipping costs vary depending on the order size and location. All shipping costs will be calculated at checkout.
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Do you ship internationally?Yes, we offer international shipping to most countries. Shipping costs and delivery times vary based on your location. During the checkout process, you can enter your address to see the available shipping options and costs for your country.
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