Shipping & Returns
Shipping Policy
At Second Hand Supply Co., we strive to process and ship all orders within 1-2 business days. Shipping costs will be calculated at checkout. All of our watches are carefully inspected to ensure working condition prior to shipping. Our packages are securely packed and shipped via USPS, UPS or FedEx, depending on the destination and package size. If you have any special shipping requirements or questions, please don't hesitate to contact our customer service team. We'll do our best to accommodate your needs and make sure you're satisfied with your purchase.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Second Hand Supply Co. If you're unhappy with your order for any reason, you can return it to us for a full refund or exchange within 30 days of receiving it. The item must be in its original condition and packaging, and you'll be responsible for the return shipping costs. If you receive a damaged or defective item, please contact our customer service team immediately. We'll provide you with a prepaid shipping label to return the item. We will issue a refund for the cost of the item or issue a store credit to be used in an exchange if you prefer.